FAQ's
 
 COMPANY NEWS:
 
  Is there a minimum usage requirement?
There is not a minimum usage requirement for Business Network Long Distance. There is a $4.95 monthly service charge. If you have any questions about our fees please visit our Terms and Conditions page

What are BNLD’ s international and domestic rates?
Business Network Long Distance strives to provide customers with competitive long distance rates. To see the rates for our long distance services please click on the Rates page for more information.

Do I have to dial any special codes to get my low BNLD Rates?
No, you do not have to dial any special codes to access our savings, for the consumers convenience we have put a turn key long distance plan in place dial the number you are trying to call and start saving!

How do I check to see if my service with BNLD has started yet?
You can check your local telephone bill on the BNLD page or you can
contact our Customer Service Department at 1-800-339-0131.

How do I place an international call?
Just dial: 011 + country code + city code + local number.

What is an intrastate call?
These are calls within your state. Your state government sets part of the rate and therefore they are different from our interstate rates.

Is there a toll-free customer service number?
Yes, you can contact our experienced customer service professionals at 1-800-421-9739. Also for your convenience you can e-mail your inquires to information@businessnetworklongdistance.com .

How do I add additional lines to my account?
Please never just call your local telephone company and add a new telephone line without telling BNLD as well. Your local telephone company will not tell us about your new number(s). Your billing for the new line will not be at our low rates unless you call us and tell us of the new number(s). You can add new numbers to your account through the Add Service link on the top of the BNLD web page or you may contact our customer service department at 1-800-421-9739.

How do I cancel my account?
If you need to close your account with Business Network Long Distance., please send an email to information@businessnetworklongdistance.com with your phone number, account number and the date that you would like to cancel your account. We would also like to understand why our customers leave us. So please include a note in reference to why you are leaving. If you would like a follow call from our Customer Service Professionals to verify canceled service please indicate that on your inquiry.
If you cannot e-mail a request to cancel service please contact our Customer Service Department at 1-800-421-9739. This way one of our representatives may provide you with an alternate method of getting the cancellation request to us.

I have more questions…
If your you have further comments or questions please contact Business Network Long Distance at 1-800-421-9739 or you can e-mail inquires to information@businessnetworklongdistance.com .


Please view BNLD Terms and Conditions page.



 
  BNLD Launches Newly Constructed Web Site.
Our new web site has capabilities to conduct all of your long distance business online. You can contact us, calculate your long distance rates, sign up for new services, add a line to your existing account, cancel your account and much more! See our corresponding BNLD links for details.
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  BNLD Strives
to provide competitive long distance rates. Our rates stay the same to take the guess work out of long distance service. See the rates page for details!
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  BNLD Announces…
a solid rate plan to our customers! We strive to provide competitive long distance rates. Click here for more details!
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