Is there a minimum usage requirement?
There is not a minimum usage requirement for Business Network Long Distance. There is a $4.95 monthly service charge. If you have any questions about our fees please visit our Terms and Conditions page
What are BNLD’ s international and domestic rates?
Business Network Long Distance strives to provide customers with
competitive long distance rates. To see the rates for our long
distance services please click on the Rates page for more information.
Do I have to dial any special codes to get my low BNLD Rates?
No, you do not have to dial any special codes to access our savings,
for the consumers convenience we have put a turn key long distance
plan in place dial the number you are trying to call and start
saving!
How do I check to see if my service with BNLD has started yet?
You can check your local telephone bill on the BNLD page or you
can
contact our Customer Service Department at 1-800-339-0131.
How do I place an international call?
Just dial: 011 + country code + city code + local number.
What is an intrastate call?
These are calls within your state. Your state government sets
part of the rate and therefore they are different from our interstate
rates.
Is there a toll-free customer service number?
Yes, you can contact our experienced customer service professionals
at 1-800-421-9739. Also for your convenience you can e-mail your
inquires to information@businessnetworklongdistance.com .
How do I add additional lines to my account?
Please never just call your local telephone company and add a
new telephone line without telling BNLD as well. Your local telephone
company will not tell us about your new number(s). Your billing
for the new line will not be at our low rates unless you call
us and tell us of the new number(s). You can add new numbers to
your account through the Add Service link on the top of the BNLD
web page or you may contact our customer service department at
1-800-421-9739.
How do I cancel my account?
If you need to close your account with Business Network Long Distance.,
please send an email to information@businessnetworklongdistance.com with your phone
number, account number and the date that you would like to cancel
your account. We would also like to understand why our customers
leave us. So please include a note in reference to why you are
leaving. If you would like a follow call from our Customer Service
Professionals to verify canceled service please indicate that
on your inquiry.
If you cannot e-mail a request to cancel service please contact
our Customer Service Department at 1-800-421-9739. This way one
of our representatives may provide you with an alternate method
of getting the cancellation request to us.
I have more questions…
If your you have further comments or questions please contact
Business Network Long Distance at 1-800-421-9739 or you can e-mail
inquires to information@businessnetworklongdistance.com .
Please view BNLD Terms and Conditions page.
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